Design price increase campaigns and develop transition and upgrade initiatives
ARR upside analysis: identify baselines within the installed base that can be targeted for price increases, upsell, or cross-sell campaigns based on their contract details
Lifecycle automation: design and implement the logic that moves a customer from "campaign communication" to an "automated contract renewal"
Create technical and logical frameworks that enable customers to expand their own contracts (upsells, cross-sells) via self-service
Partner with BI & Finance: serve as the technical point of contact for the BI team
Ownership of system development: design the data architecture for our future target system
Measure everything: support the delivery of KPIs such as churn analysis, expansion targets, and email hit rates to provide a clear ROI for each campaign

You are highly experienced with SQL and Postgres
You can use Python to automate data workflows and process complex datasets
You have a deep understanding of contract and sales data structures
You can map legal contract clauses to corresponding data fields
You understand the "value narrative" and know how to translate a technical upgrade into customer communications that drive loyalty
You are a "doer" with an owner mindset and can design a 12-month plan
You likely have at least 5 years of experience in RevOps, SalesOps, or a technical finance role in a B2B SaaS environment

The chance to make a decisive impact and help shape the future of a dynamic, fast-growing technology company while growing with your responsibilities
Flexible, family-friendly working conditions in a stable environment
Access to Wellpass's broad range of sports and wellness offerings, with over 9,000 activities to choose from
An agile team that embodies autonomy and rapid decision-making within flat hierarchies
A unique company culture that emphasizes equality, diversity, and inclusion
A wide range of learning and training opportunities
Full remote work or high flexibility between mobile working and an office in one of Munich's most attractive central districts
An attractive salary
Regular on-site events of all kinds (company outings, team events, Checkmk conference, conference after-party, and more) in a family-like atmosphere

Senior Revenue Operations Manager

Key skills