You will take ownership of our key customers, drive growth initiatives, and ensure that our customers get the maximum value from our AI platform.
With your strategic approach you build long-term partnerships — ensuring continuous growth for both our customers and Plotdesk.
Do you enjoy building and nurturing strategic customer relationships that last for years?
Do you enjoy understanding complex AI solutions and helping customers generate real business value?
Are you a natural at upselling and able to identify growth opportunities before the customer sees them?
Do you enjoy working with international customers and feel confident communicating in both German and English?

Several years of experience in strategic Account Management or Customer Success Management
Proven track record in B2B sales, particularly in upselling and customer growth
Excellent communication skills in German and English (business fluent / negotiation level)
Experience managing enterprise customers and complex stakeholder structures
Analytical mindset and the ability to make data-driven decisions
Bonus: Experience with SaaS products or AI technologies
Bonus: Experience with CRM systems and Customer Success tools

Hybrid workplace (office & remote)
No corporate fluff and plenty of autonomy
Real opportunity to shape outcomes — from customer strategy and product development to market expansion
Exciting customers who are ready to use AI for more than just generating images
A team that pulls together — and has a great meme game
Budget for your professional development
Your own MacBook (or pro hardware of your choice)

Director, Customer Growth – AI Platform

Key skills