About this role

Oversee core exchange operations across market-facing functions
Partner with Product and Marketing on campaigns, launches, and trading initiatives
Own user and KYC feedback loops, turning insights into actionable improvements
Monitor token performance, liquidity, and trading activity
Oversee exchange visibility and data accuracy on platforms such as CMC
Work cross-functionally to improve product, trading experience, and workflows
Drive process improvements and operational efficiency
Track key metrics across trading, liquidity, and operational performance

8–12+ years of experience in exchange operations, trading operations, product operations, or related roles (crypto / fintech preferred)
Strong understanding of exchange mechanics, including trading flows, liquidity, and token performance
Experience working cross-functionally with Product, Marketing, and Risk teams
Data-driven mindset, comfortable analyzing operational and market data
Ability to manage multiple workstreams in a fast-paced environment
Strong communication and stakeholder management skills
Hands-on and execution-focused, with the ability to operate at both strategic and operational levels

Associate Director/Director of Exchange Operations

Key skills