IT System Administrator

Role Overview

• Ensuring the smooth processing of all user requests
• Installation, configuration and administration of IT endpoints/devices
• Central point of contact for internal staff
• Professional incident intake for software and hardware issues
• Analysis and resolution of incidents
• Acceptance and implementation of service requests and changes
• Documentation of resolution steps
• Support for IT projects
• Creative contribution to the continuous improvement of our IT services

Requirements

• Completed vocational training as an IT specialist (specialization in system integration) or an equivalent IT-related qualification
• Strong administration skills in Microsoft Windows operating systems and Windows Server/Exchange
• Knowledge of PC and server hardware
• Logical-analytical thinking and the ability to think across processes
• Structured and methodical working approach for managing your own projects
• Discretion, reliability, self-organization and a quick aptitude for learning
• English language skills are advantageous

Benefits

• Interesting and varied tasks in a future-oriented company
• Friendly, competent colleagues who provide guidance and support
• Flat organizational structure
• Flexible working hours (flexitime)
• Above-average social benefits, e.g. employer-funded pension scheme, childcare allowance, meal vouchers
• Comprehensive onboarding and regular job-specific training
• Professional feel-good management; employee feedback and appreciation in the form of events, health programs and birthday chocolates