Develop creative, customer-centric, performance-based training materials.
Manage learning product development projects, including scoping, managing Subject Matter Experts (SMEs), and working with other departments.
Work with our Customer Excellence teams and SMEs to create storyboards/scripts and production-ready content that meet employees' needs.
Report on and communicate the results of educational content to cross-functional stakeholders.
Stay current on new learning approaches, behavioral science, and technology, and apply that knowledge to our learning products.
Become a Smartsheet product expert
Be an Administrator for the Learning Management System (LMS). Maintain systems, create user profiles, create usage reports, publish SCORM, video, and other digital content etc.
Other job duties as assigned.

5+ years of combined experience building engaging educational content in various modalities in consultation with your stakeholders.
At least 2 years of experience creating educational content for SaaS.
Strong grasp of adult learning principles.
Proficiency in Articulate Storyline, Articulate Rise, and Camtasia
Experience with digital content creation using Adobe Creative Cloud.
A portfolio of eLearning, video, and graphic design projects. The portfolio should reflect graphic design skills with a clean aesthetic.
Experience using ID strategies to launch digital training
Experience managing and reporting on all curriculum and assessment data
LMS administration experience, including eLearning publishing and learning assessments.
Basic knowledge of web development (HTML5, CSS, JavaScript) is preferred.

Fully paid Health & Life insurance for full-time employees and family members
Monthly stipend to support your work and productivity
12 days paid Vacation + Flexible Time Away Program
20 weeks fully paid Maternity Leave
12 weeks fully paid Paternity/Adoption Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to LinkedIn Learning online courses
Company Funded Perks including a counseling membership and your own personal Smartsheet account

Learning Experience Designer

Key skills