Key skills
GoAISaaSCustomer SuccessSales
About this role
Role Overview
- Lead customer research programs to understand communications and AI workflows
- Own and operate the Customer Advisory Board
- Develop case studies and customer narratives
- Drive competitive analysis and maintain battlecards
- Design programs to improve customer activation and adoption
- Partner with Sales and Customer Success to develop enablement materials
- Refine ICP definitions based on insights
Requirements
- 3-5+ years of product marketing experience in B2B SaaS
- Deep proficiency with AI tools
- Proven ability to develop go-to-market strategies
- Strong understanding of APIs and developer ecosystems
- Bachelor's degree in Marketing or related field; MBA preferred
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development