Manager, Digital Planning and Operations

Role Overview

• Lead end-to-end digital campaign planning across direct and programmatic channels, ensuring activity aligns with sales policy, commercial guidelines and operational capability.
• Collaborate with Sales teams to provide feasibility assessments, delivery forecasts and best-practice guidance, covering streaming, digital video, social and programmatic media.
• Oversee the operational delivery of digital campaigns from launch through completion, ensuring activity meets contractual commitments and delivery expectations.
• Track and interpret campaign performance, identifying optimisation opportunities and communicating risks, insights and solutions clearly to Sales and stakeholders.
• Ensure digital delivery reporting is accurate, timely and reliable, covering impressions, pacing, yield and post-campaign analysis.
• Lead the operational performance of programmatic and third-party partnerships, including forecasting, reporting and reconciliation.
• Design, evaluate and evolve digital planning and sales operations workflows to increase efficiency, accuracy and scalability.
• Build trusted, collaborative relationships with Sales, Finance, Ad Operations, BI, Product and Technology teams.

Requirements

• Demonstrated experience in digital planning, digital sales operations, programmatic or ad operations within media, broadcasting or streaming environments.
• Strong understanding of digital advertising delivery models, including forecasting, pacing and impression-based campaigns.
• Proven experience partnering cross-functionally with Sales, Finance, BI and Ad Operations teams.
• Strong analytical capability, with the ability to interpret complex data and turn insight into action.
• Well-developed organisational and stakeholder management skills.
• Hands-on experience with programmatic platforms, ad servers and CRM systems (e.g. FreeWheel, Google Ad Manager, Salesforce, Operative).
• Exposure to paid social advertising platforms (e.g. Google Ads, Facebook Ad Manager).
• Experience supporting revenue recognition, reconciliation or accrual processes.
• People management experience or senior-level mentoring capability.
• Experience working across multiple markets or international regions.

Benefits

• Attractive compensation and comprehensive benefits packages.
• Generous paid time off.
• Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
• Opportunities for both on-site and virtual engagement events.