Collaborate with leaders, knowledge experts, HR team and external learning providers
Provide a pro-active and responsive ‘single point of contact’ learning partner interface
Understand client group’s short-and long-term strategy
Create the short-and long-term learning and certification strategy and goals
Consult on client group’s competency and skill requirements
Build out learning solutions and paths against career tracks
Assess client group’s learning and development gaps
Coach client group leaders and employees in career and development planning
Work closely with the Learning Partner for ServiceNow Certifications
Work closely with NewRocket University trainers to ensure delivery of programs
Communicate and ensure understanding of Newrocket University and ServiceNow training
Implement client group’s learning dashboard
Contribute as a leader within both the client group and the wider business
Build Training Development’s brand and awareness

10+ years in HR consultation/advisory lead role (L&D, TA, HRBP)
10+ years working in Delivery or ServiceNow products and services lead role
Excellent consulting skills
Proven effective strategy development
Experienced as a trusted partner and coach to business leaders and employees
Strong stakeholder management, with program and project management experience
Strong verbal and written communication skills
Proven ability to track and leverage data insights
Exceptional time management skills
Comfortable taking the initiative to work alongside and collaborate with/outside departments
Team player with proven abilities to collaborate and partner with colleagues at all levels
Proficiency with Microsoft Office (Microsoft Excel, Microsoft Outlook)

Senior Learning Partner

Key skills