Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product.
To understand the reimbursement/distribution landscape for specialist customers and identify the appropriate resources (e. g. Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, always working within GSK guidelines and values.
Provide product educational programs/in-services to customers.
Work within Compliance guidelines and GSK values always.
Develop strategies and tactics to generate sales.
Develop and implement strategies specific to each customer within an account (i.e., Rheumatologists, Nephrologists, nurses, mid-levels, business/office managers).
Develop and maintain strong working relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK.
Effectively manage allocated resources
Provide outstanding customer service by responding to our customers' requests, inquiries and needs.

Bachelor’s degree
Ability to travel domestically as necessary, which in some territories may include overnight travel up to 30%
Valid driver’s license. Must be able and willing to drive or operate a vehicle – driving is an essential function of this role.
Specialty Account Specialist (grade 8) : 5+ years of pharmaceutical/medical device experience.
Senior Specialty Account Specialist (grade 7) : 12+ years of pharmaceutical/medical device experience
Specialty Products that utilize the Buy & Bill or Specialty pharmacy modes of distribution.
Expertise in working with Payer Reimbursement Managers
Biologic/Rare Disease/Immunology Sales experience

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Business Partner – Specialty Account Specialist

Key skills