To proactively manage and progress a caseload of medical negligence claims, predominantly in the cosmetic and surgeon sector, in line with service level agreements, best practice and internal policies and processes
Follow at all times, any applicable client claims reserving philosophy and claims standards, including adherence to contractual service standards
To work flexibly in adjusting to changes in priority of workload
Awareness of relevant medical negligence protocols and procedural requirements
Achievement of individual KPI's and contribution to team performance at a high level, including financial and non-financial measures where applicable
To research solutions to problems/issues on cases / projects to develop your own technical knowledge
To be proactive in problem solving on cases through identifying potential issues and solutions, always adding value to the case / project

Previous and tangible Claims experience, dealing with claims from cradle to grave, preferably within the Medical Negligence sector
Business acumen and an understanding of the clients' needs
Ability to build effective professional relationships both with external clients, including Solicitors and Brokers
High level of financial and commercial awareness
Ability to work well under pressure and to tight deadlines
Excellent attention to detail to be able to carefully analyse information
Ability to prioritise effectively and manage multiple tasks

Claims Adjuster – Medical Negligence

Key skills