Key skills
Project Management
About this role
Role Overview
- Lead, manage, develop, and—when required—hire or transition Training Staff.
- Deliver internal and external training for the AlinIQ portfolio across global locations.
- Manage and execute training projects such as AMS Academy, Foundation Training, and AlinIQ AMS Customer Training.
- Drive Customer-Centric initiatives to ensure world-class training experiences.
- Coach and develop DHS Field Service teams, Global/Area Delivery Trainers, and Customer Trainers.
- Deliver customer-facing training sessions and workshops.
- Design, develop, and maintain training plans, courses, and curriculum for service and customer audiences.
Requirements
- Bachelor’s degree (or equivalent experience)
- Experience in customer training
- Experience in healthcare or medical technology
- Medical Laboratory Technician certification required
- Proven project management experience
- Demonstrated people management experience (formal or matrix)
Benefits
- Traveling opportunities 75% of the time