Collaborate with several teams and entities to identify, structure, position, and monitor Professional Services across a wide number of customers and platforms.
Resolve high demand solutions through bringing full suite of Rimini capabilities along with applicable professional experiences.
Represent a key innovation channel which shapes value propositions into offerings.
Maintain executive relationships with key customer leadership.
Develop Account Plans for Strategic Customers focused on developing Professional Services and Rimini Street Solutions.
Lead and Develop Business Cases to substantiate recommendations.
Lead focused and prescriptive Road-Mapping discussions with Clients.
Demonstrate skills in Consultative Selling approach to business development.
Engage with Professional Services Delivery leadership to scope and estimate projects.
Collaborate with Professional Services leadership to engage in continuous improvements.

15+ years of experience with leading Consulting Services within the ERP Software Industry
10+ years establishing, developing and leading professional services
Aware of and experience in guiding through Information Security risks
Proven experience is scoping ERP Projects and designing solutions for clients
Knowledge of large ERP products as well as known databases like Oracle, DB2, Hana, SQL, etc
Proven experience in ERP application support as well as ERP software factories
Awareness of or experience with public clouds product (e.g. AWS, Azure and GCP as well as private cloud providers with global and local scale)
Experience in Pre-sales being able to build business plans including revenue projections, expenses, present and future value calculations
Demonstrated experience in developing proposals and presenting solutions to clients
Excellent fluency in English and Japanese
both written and verbal.
Superb trouble-shooting skills and tenacity in problem solving
Passionate focus on customer support and the ability to build long term, successful working relationships with Clients
Ability to assist in pre-sales efforts and clearly articulate value for the client (hard savings, soft savings, revenue increase and brand good will)
Knowledge of ERP Industry Solutions
Knowledge of any Country Specific Solutions
Solution selling trained and / or certified.

Compensation, bonuses, and benefits to match the skills of our top-performing team members.

Professional Services Director

Key skills