Support clinics through immediate response to adverse events and CMS surveys, completing safety snapshots (internal audits), and coaching teams on quality improvement plans and governance processes.
Provide onsite support for CMS surveys and other regulatory inspections, ensuring compliance with all relevant standards.
Conduct deep dive coaching and upskilling sessions with clinic team members, focusing on clinical drivers such as hospitalizations and patient safety concerns.
Attend and actively participate in meetings, providing coaching to struggling teams and visiting facilities in person as needed.
Complete action plans with team members, focusing on clinical drivers and patient safety concerns.
Collaborate with leadership to align on priority clinics not meeting goals and work with teams to remove barriers to performance improvement through root cause analysis and coaching.
Provide clinical outlier support by focusing on hospitalizations and quality and leveraging support from various clinical roles.
Perform other duties as assigned.

Education to commensurate with RN license
Minimum 2 years (3 yrs. Preferred) Nephrology Experience
Experience leading clinical function or managing nurses
Experience in teaching adult learning with demonstrated ability to communicate technical/medical information in lay terms
Intermediate computer skills in Word, Excel, and PowerPoint with ability to create presentations and use the internet effectively
Required: Current license as RN
Required: Current driver’s license, reliable transportation, and vehicle insurance in the state of residence.
Preferred: Current CPR certification
Preferred: CNN or CSN, Bonet Certification within 2 years of employment

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Clinical Services Manager – MCS

Key skills