Senior Director, Client Accounts – Data Annotation

Role Overview

• Lead, mentor, and develop a team of Client Account Partners
• Set performance expectations and support team account strategies
• Coach the team on consultative selling and engagement
• Conduct regular account reviews and deal coaching sessions
• Serve as a senior client account executive for highest-priority relationships
• Build and maintain trusted relationships with industry leaders
• Lead executive business reviews and strategic planning sessions
• Personally drive retention and expansion within defined accounts
• Develop and maintain deep expertise across data annotation capabilities
• Guide clients in designing scalable data annotation programs
• Partner with Solutions Architecture teams for customized proposals
• Stay ahead of industry trends in AI training data

Requirements

• 10+ years of F500 client account management and account building experience
• 3+ years of experience in Data Annotation professional services sales
• A demonstrated track record of building, coaching, and scaling high-performing teams
• Proven ability to manage and grow a portfolio of large, strategic accounts
• Experience leading executive-level engagements, business reviews, and long-cycle renewals and expansions
• Deep familiarity with data annotation services and workflows
• Strong understanding of how training data supports AI and ML model development
• Comfort discussing generative AI and responsible AI principles
• Experience working with or selling to AI-forward technology companies

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development
• Bonuses
• Stock options