8–12+ years of experience in product growth, customer success, product marketing, lifecycle management, or related functions.
Demonstrated success developing and executing scaled product adoption or growth strategies in a SaaS or technology environment.
Strong strategic thinking combined with operational execution capability.
Proven ability to lead cross-functional initiatives without direct authority.
Experience managing contractors or external partners for content development or program delivery.
Strong analytical skills and comfort working with product usage data and business metrics.
Exceptional written and verbal communication skills, with experience presenting to senior leadership.
Experience working in complex, matrixed organizations.

General Adoption Manager

Key skills