Global Head – Liquidity and Account Management

Role Overview

• Define and execute a global liquidity acquisition and retention strategy aligned with the company's growth objectives and product roadmap.
• Set and deliver against quarterly and annual revenue, volume, and spread targets tied to liquidity provider activity.
• Build and lead a high-performing account management team across multiple regions; establish KPIs, workflows, and a culture of accountability.
• Own the end-to-end lifecycle of liquidity provider relationships — from prospecting and onboarding through to ongoing optimization and expansion.
• Negotiate commercial terms, fee structures, and SLAs with Tier-1 and Tier-2 market makers, OTC desks, and algorithmic trading firms.
• Monitor and analyze liquidity quality metrics (spread, depth, fill rates) and work with providers to continuously improve execution performance.
• Partner closely with Trading, Product, Engineering, Compliance, and Legal teams to ensure seamless onboarding, API integration, and regulatory alignment.
• Serve as the internal voice of the liquidity provider — advocating for platform improvements, new trading pairs, and infrastructure upgrades that attract and retain top-tier flow.
• Collaborate with the Institutional Sales and OTC teams to deliver a unified client experience for high-value counterparties.
• Maintain deep expertise in global market microstructure, regulatory developments, and competitive dynamics across centralized and decentralized venues.
• Represent the company at industry conferences, institutional roundtables, and partner events to strengthen brand positioning and expand the partner pipeline.

Requirements

• 10+ years of experience in institutional sales, liquidity management, prime brokerage, or market-making — with at least 3 years in a leadership capacity.
• Demonstrable track record of onboarding and managing relationships with institutional liquidity providers, market makers, or prime brokerage clients.
• Deep understanding of order book dynamics, market microstructure, FIX/API connectivity, and exchange infrastructure.
• Strong existing network across institutional trading firms, market makers, OTC desks, and/or traditional finance counterparties.
• Proven ability to negotiate complex commercial agreements and manage multi-stakeholder relationships at C-suite level.
• Exceptional analytical skills — comfortable working with trading data, liquidity metrics, and P&L attribution.
• Experience operating across multiple jurisdictions (APAC, EMEA, Americas) with sensitivity to regional regulatory environments.

Benefits

• Competitive salary
• Medical insurance package with extended coverage to dependents
• Attractive annual leave entitlement including: birthday, work anniversary
• Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
• Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
• Work Perks: crypto.com visa card provided upon joining