About this role
Role Overview
- Act as the first point of contact across live chat, email, and phone
- Proactively advise customers on Mollie products
- Contribute to improving customer experience by providing actionable feedback
- Listen closely to customer feedback and challenges
Requirements
- Fluent in Italian and English
- Ability to easily adapt to changing environments
- A fast learner who can take on complex problems
- An easy communicator with a knack for clarifying complex topics
- Nice to have: beginner to experienced professional
Benefits
- Growth opportunities
- Regular feedback and performance reviews
- Fair and transparent salary reviews
- Tools and opportunities for personal development
- Work-life balance support