Public Sector Solutions Architect at GitLab

Engage with public sector customers, both onsite and remotely, to provide technical expertise and guidance throughout the pre-sales process, including tailored demos, technical presentations, and hands-on workshops.
Collaborate with the sales team to shape and execute account strategies that drive GitLab adoption within government environments.
Own the technical evaluation process, including proof of concept (POC) and proof of value (POV) design and delivery, tender and audit support, and technical input into proposals.
Lead the creation of Customer Success Plans that capture technical success criteria and handoff details from the pre-sales process, ensuring a smooth path to deployment and adoption.
Build and deepen relationships with technical and business stakeholders so they become advocates for GitLab within their organizations.
Serve as the customer advocate internally by channeling feedback and insights to Product, Sales, Marketing, and other GitLab teams to influence roadmap and messaging.
Maintain and expand your expertise in GitLab and related technologies, including modern software development, operations, and cloud practices, and create reusable examples and assets for customers and partners.
Run Value Stream Assessments with support from senior Solutions Architects to identify opportunities for customers to improve their software delivery with GitLab.

Active TS/SCI clearance with polygraph and ability to meet all applicable government eligibility requirements as a United States Person.
Residing in the Washington, D.C. area and ability to travel for onsite engagement with public sector customers, based on business and customer needs.
Background in technical pre-sales, consulting, or information technology roles, ideally with U.S. public sector or federal customers, where you guided customers through evaluations and solution design
Hands-on experience using GitLab and familiarity with modern software development and operations practices, such as CI/CD, DevSecOps, and automation
Experience with cloud computing platforms and related technologies in regulated or security-conscious environments.
Ability to connect technical solutions to measurable business or mission outcomes and to advise senior stakeholders on tradeoffs and options.
Strong, confident communication and relationship-building skills, including leading customer meetings, demos, and value-focused conversations in close partnership with sales and cross-functional teams
Openness to learning, seeking feedback, and building new skills, including familiarity with GitLab's Solutions Architect handbook and related resources.

Public Sector Solutions Architect