Project Manager, Marketing Operations

Role Overview

• Support the planning, routing, documentation, and execution of multi-channel marketing campaigns, with an emphasis on autoimmune-related projects.
• Coordinate timelines, deliverables, and stakeholder communications to ensure campaigns deploy on schedule and align with strategic objectives.
• Provide project management support for PFM conferences, virtual events, and brand-level initiatives (e.g., B2B newsletters, video development, thought leadership, PR activities, collateral updates, and social media campaigns).
• Build strong relationships with internal stakeholders, understand needs, and manage expectations throughout the project lifecycle.
• Lead marketing operations projects, ensuring milestones are met and resources are allocated effectively.
• Serve as the central coordinator for cross-functional teams (Strategy, Content, Design, Conferences, Production, Lead Generation, etc.) to streamline workflows and maintain alignment.
• Manage day-to-day task tracking within Asana (or similar platforms), updating project statuses and ensuring visibility across teams.
• Provide clear communication and direction to all shared service departments.
• Maintain working knowledge of internal file management for effective communication and information-sharing across business units.
• Contribute to corporate marketing budget forecasting, planning, and invoicing activities.
• Schedule meetings, manage attendee availability, prepare relevant materials, capture detailed notes, and provide follow-up recaps and action items.
• Support updates and enhancements to the PFM website to ensure optimal user experience and alignment with business goals.
• Act as a liaison between marketing, sales, and technology teams to ensure operational alignment.
• Promote compliance with data privacy regulations (e.g., GDPR, CCPA).

Requirements

• Bachelor’s degree in marketing, business, communications, or a related field.
• 5+ years of experience in marketing operations, project management, or related roles.
• Strong project management skills with the ability to coordinate multiple projects simultaneously.
• Proficiency with marketing and project management tools such as Workfront, HubSpot, Asana, Trello, Google Analytics, and general CMS platforms.
• Strong analytical skills with the ability to translate data insights into recommendations.
• Excellent problem-solving abilities and a proactive, solutions-focused mindset.
• Exceptional written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to write clear and concise reports and communicate complex concepts effectively.
• Experience supporting large multi-channel campaigns or working in healthcare/life sciences.
• Experience in an agency or fast-paced marketing environment.
• Familiarity with website CMS platforms.
• Solid understanding of marketing workflows, routing processes, and production timelines.