Director HR Operations – APAC

Role Overview

• Manage the complete scope of HR services and systems as defined by the Global HR Service Catalogue to the APAC region, including overall performance, continuous improvement, and operational/cost efficiencies
• Responsible for Oracle implementation in the APAC region, oversee process design, testing and data quality for the integrated ADP payroll solution
• Responsible for regional HR request via centralised AskHR tool, oversee SLA’s, align with HR stakeholders, ensure excellent business experience
• Ensure processes and practices comply with relevant regional employment legislation and regulatory expectations
• Alignment and management of all resources and activities; including recruitment & development of strong talent across APAC teams, to ensure HR support services are administer by best-in-class HR talent experts
• Oversee compliance and controls and support internal and external audit activities
• Interact with HRBPs for prioritising and handing service delivery issues
• Interact with COEs for providing inputs, programme roll-out, providing feedback and request changes to programs, processes, and initiatives respectively
• Represent APAC HR Operations in key leadership meetings, forums cross functional strategic programs
• Provide high levels of operational excellence, efficiencies, risk management through the review of performance metrics
• Oversee PMO and change management initiatives to the APAC HR Operations function such as but not limited to changes to OD, scope of service and technology releases/enhancements
• Oversee resolution of complex HR Service Delivery problems and management of potential risks and issues leveraging the Global Service Management Framework and processes
• Advocate a global way of working and creating a truly global mindset and set of behaviours and across the function.

Requirements

• HR Operations: Experience developing, implementing, and running HR operations across multiple countries with HR SaaS Technology
• HR Compliance Expertise: Strong understanding of HR Laws, regulations, and best practice to ensure compliance within APAC regions
• System implementation: Experience in launching Oracle across the APAC region, writing journeys, test scripts, oversee testing and secure data transfer into a payroll module
• Data Management: Proficient in managing and analysing HR data with the ability to draw insights and make informed decisions
• Team leadership: Proven ability to lead and manage a HR team, fostering teamwork, motivation, and development
• Operational Excellence: Adept at optimizing HR processes and procedures to enhanced efficiency, accuracy, and overall effectiveness
• Change management: Skills in guiding and managing teams through organisational changes such HR transformation and optimisation projects
• Communication skills: Effective communication, both written and verbal to liaise with team members, stakeholders, and regulatory bodies.

Tech Stack

• Oracle

Benefits

• Global Inclusion
• Professional development opportunities