Partner with regional and district leaders to deliver HR solutions that drive performance, engagement, and retention
Provide guidance on associate relations matters, including investigations, corrective actions, and conflict resolution
Support workforce planning, staffing strategies, and succession planning for retail leadership roles
Coach leaders on performance management, feedback and development
Ensure compliance with federal, state, and local employment laws and company policies
Analyze people metrics (turnover, engagement, etc.) and recommend improvement actions
Support management initiatives related to store growth, restructuring, or operational changes
Collaborate with Talent Acquisition, Learning & Development, Field Experience and Total Rewards
Partner with the Compensation Team to deliver competitive, equitable, and compliant pay programs that support retail attraction, retention, and performance
Foster an inclusive workplace that promotes belonging, values diverse perspectives and ensures equitable people practices
Design easy-to-use tools and resources that support frontline leaders in day-to-day people management

Bachelor’s degree in a related field or equivalent experience required
3-5 years of HR generalist experience or experience leading multi-unit teams
Experience partnering directly with leaders on associate relations, performance management, and talent planning
Strong facilitation, communication, and relationship building skills
Ability to influence and collaborate across all levels of the organization
Proven problem-solving skills including the ability to identify root causes and provide realistic, viable solutions
Experience working in a fast-paced, customer-focused environment with frequent competing priorities
Experience using HR systems and reporting tools is preferred

Choice of three medical plans, including a PPO plan or High-Deductible plans
High-Deductible plans offer the option of a Health Savings Account, with employer contribution
Additional benefits include Dental, and Vision coverage
Flexible Spending Accounts (Healthcare and Dependent Care)
Accident, Critical Illness, and Hospital Indemnity coverage
Voluntary Life, Spouse, and Child Life Insurance
Long-Term Disability coverage
Basic Life Insurance and Short-Term Disability coverage at no cost to associates
Access to our Wellbeing platform with Personify Health
Employee Assistance Program available for associates and their families
401(k) eligibility with Safe Harbor matching contribution after 6 months of employment
Tuition Assistance program available after 1 year of employment
Access to PTO benefits, including vacation, annual sick time awards, holiday pay, and two weeks of New Parent Leave

HR Business Partner – Field Operations

Key skills