IT Customer Support Analyst

Role Overview

• Provides customer support for the resolution of complex desktop application operational and use issues
• Assists users in analyzing and identifying technology solutions to meet business requirements in areas of assigned responsibility
• Conducts analyses, tests, writes documentation and implements deployment packages for new applications and software upgrades and packages
• Performs related duties as assigned

Requirements

• Graduation from a college or university with major coursework in information systems, computer science, mathematics or a closely related field
• Three years of responsible information technology experience
• Valid Nevada driver’s license and ability to maintain insurability under the District’s Vehicle Insurance Policy.