Analyze, design, implement, troubleshoot, and maintain commercial, and cloud-native security solutions across public cloud environments.
Participate in upgrading and implementing new applications, and in satisfying enhancement requests; collaborating with business users where required.
Support and resolve incidents logged by customers.
Configure the applications according to business requirements.
Create and maintain training materials, quick reference guides, and system configuration documentation.
Facilitate and support unit and business acceptance testing.
Regular and reliable attendance is required. Incumbent is accountable for professional working behavior to include
building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues and engaging in collaborative thinking and problem solving while demonstrating CSG's core competencies and values.

Associates/bachelor's degree with a concentration in (but not limited to) Accounting, Business, Finance, Information Systems, or equivalent education/experience
3 to 5 years of experience in ERP System / Application Support.
Analytical with strong business sense.
Highly organized and detail oriented.
Flexibility, adaptability, and an eager self-starter.
Proficiency with Microsoft Office applications.
Able to work with clients to understand current state processes and define future state processes based on business objectives.
Ability to work with development and technical resources to understand current system technical design and functionality.
Understanding of accounting and finance terminology and practices.
Novice reading/writing SQL skills.
Developing troubleshooting skills.
Oracle E-Business Suite Applications (AP, GL, FA, AR, PA, PO, AR, iProcurement, iExpense, etc.) support experience, release 12.
Developing Knowledge of Agile Methodologies.

Systems Analyst II

Key skills