Onboarding: Lead and manage the end-to-end onboarding experience for all new joiners, including pre-joining communications, first-day induction delivery, one-month check-ins, and coordination of quarterly all-agency induction sessions
Probation Period Management: Partner with the People Advisor and line managers to support and track probation periods for new joiners, including setting reminders and ensuring timely reviews
Internships & Work Experience: Take full ownership of internship and work experience programmes, managing the process from initial coordination through to completion
Freelancer Management: Oversee the end-to-end freelancer process, collaborating with relevant teams to ensure IR35 compliance and timely processing and payment of invoices
Maintain accurate and up-to-date employee records across systems (e.g. Maconomy and personnel files), ensuring data integrity and compliance
Compensation & Contract Changes: Following approval of promotions and pay adjustments, prepare and issue change letters, contract amendments, or updated contracts, and notify Payroll accordingly
Benefits Administration: Coordinate and manage employee benefits in a timely and accurate manner, including season ticket loans, private medical insurance, and Cycle to Work scheme applications
Absence Tracking: Monitor and maintain accurate records of employee absences, including sick leave and family leave, ensuring appropriate documentation and reporting
Leaver process: Manage the full offboarding process, including administration, payroll notifications, employee file updates, exit interview tracking, and handling reference requests from future employers
Exit interviews: Hold Exit Interviews for all mid/junior staff and update quarterly reports accordingly, flagging any issues to Head of People Payroll
Payroll Coordination: Support the end-to-end payroll process, ensuring all employee data (e.g. new starters, leavers, salary changes, bonuses, and deductions) is accurate and submitted to Next 15 Payroll within required deadlines
Data Accuracy & Compliance: Maintain accurate payroll records and ensure all changes are processed in line with company policies and statutory requirements
Payroll Queries: Act as a first point of contact for employee payroll queries, liaising with the Next 15 Payroll team to resolve issues in a timely and professional manner
Reporting & Reconciliation: Assist with payroll reporting and reconciliation activities, ensuring any discrepancies are identified and resolved promptly
Work with the People Advisor in scheduling learning sessions and managing logistics; including sending reminders, tracking attendance and liaising with external providers
Support the HR team in championing a more diverse and inclusive workplace by promoting initiatives, ways of working and behaviours that drive positive change
Contribute as part of the integration team to support and help lead employee wellbeing initiatives, fostering collaboration across practices
Maintain and regularly update organisational charts to reflect current business structure on the intranet ‘The Fount’
Ensure all data is up to date and accurate on Maconomy and ‘The Fount’
HR process and policies: good understanding of the HR policies and processes and advise employees of the guidelines where appropriate
Ownership and maintenance of the HR shared drive, ensuring Data Protection/GDPR obligations are met
HR queries and query resolution: Effective management of all People Team email enquiries, with first line HR advice on policies, processes or escalate more complicated queries to either People Advisor or Head of People
Maintenance of the HR tracker ensuring it’s reviewed weekly and up to date on all live processes
Support the development and roll out of People projects across the agency to support the People agenda
Requirements
Has experience and/or interest in working within a People department
Has strong and demonstrable administration experience, including an excellent attention to detail
Has excellent communication skills (verbal and written) with any level and at all times
Is flexible and can adapt their personal communication style to a wide variety of stakeholders
Has a desire for continual improvements and is adaptable to change
Is able to work under pressure and with urgency when required
Has a ‘can do’ attitude in a busy, fast paced environment, with a friendly and approachable manner
Is willing to ‘roll their sleeves up’ and adds to the positive team spirit even when the task may fall outside of their job spec
Is proactive and uses their initiative
Is able to self-manage their time and tasks, but knows when to escalate when necessary
Is comfortable dealing with extremely confidential information and exercising discretion at all times
Benefits
25 days holiday allowance (+ bank holidays)
A day off to celebrate your Birthday
‘Time4U’ every month
Office Christmas closure
Matched pension contributions (up to 5%)
Life Assurance
Private Medical Insurance
Employee Assistance Programme
Season ticket loans
Cycle to work scheme
Gym & Shopping discounts
Access to our Learning Academy to support your career and personal growth