Ecommerce Marketplaces Coordinator

Role Overview

• Take ownership of product enrichment. Ensuring all product data, imagery, and enhanced content are accurate, on-brand, and optimised so our products are easily discoverable across all third-party platforms, and beyond.
• Manage the product critical path for 3rd party .com retailers with successful, timely and relevant to channel product, campaign and promotion launches, in partnership with the commercial and retail teams
• Work together with the Planning team to monitor and optimise stock position with partners. Support with any updates of unique product identifiers.
• Champion our brand standards by ensuring all successful learnings, content updates, and customer insights from TrinnyLondon.com are implemented across our third-party marketplaces.
• Generate regular trade reports and assist with in-depth product analysis. You will track performance, monitor KPIs, and use data to highlight what is working and where we can improve.
• Propose and support with the execution of trading, promotional, marketing and merchandising strategies, to achieve and exceed targets for our third-party websites, working in collaboration with our Commercial team to achieve a united omni channel strategy.
• Build strong working relationships across the business. In collaboration with the Commercial team, foster strong working relationships with key partner contacts to enable successful delivery of trading activations.
• Display a strong understanding of UK, Ireland & US online markets. Be able to identify and present potential new localised opportunities, based on global strategy.
• Assist in the onboarding of new third-party channels by managing the administrative setup, product listings, and general speed-to-market.

Requirements

• Experience in a similar ecommerce or marketplace role. Experience working directly for a DTC retailer or beauty brand.
• Strong analytical skills with experience in trade reporting, comfortable working with data to spot trends and track performance.
• An absolute eye for detail; you are obsessed with accuracy when it comes to product data, enrichment, and platform presentation.
• Has a good grounding in SEO and GEO knowledge, is excited for the changing LLM landscape and opportunities this presents to retailers.
• Approachable, collaborative, and hands-on; eager to roll up your sleeves and get deeply involved as a true team player.
• Highly organised with the ability to prioritise varying workloads
• A proactive and positive approach to problem-solving; a solution-finder who takes initiative.
• Enjoys and excels at working in a fast-paced and ever-changing environment.

Benefits

• Hybrid and flexible working, with core working hours
• 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays)
• Welcome to Trinny London Starter Stack and swag
• Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products
• Company discount for yourself, your friends, and family
• Vitality health scheme, EAP and Medicash (including dental, optical & audiological care)
• An annual personal training and development budget
• Enhanced family friendly packages to support birthing & non-birthing parents
• Pension scheme
• Workplace nursery scheme
• Cycle to work scheme
• T-Parties = many office socials as well as summer and festive celebrations!
• Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)