Business Development Specialist – 6-Month Term

Role Overview

• Build and maintain strong customer relationships to support satisfaction and long-term contract renewals
• Support onboarding of new customers, ensuring successful adoption of New Flyer Connect technology
• Act as a key liaison between customers and internal teams (technical support, engineering, sales)
• Track and manage customer accounts, project updates, and key metrics using Excel and internal systems
• Assist in the development of customer presentations, training materials, and case studies
• Deliver product demonstrations and training sessions to customers and internal stakeholders
• Collaborate with cross-functional teams to resolve customer issues and improve service delivery
• Contribute to business development initiatives, including pricing models and customer insights
• Monitor industry trends and customer feedback to support product and service improvements
• Support marketing and promotional efforts related to New Flyer Connect

Requirements

• 1-2 years of experience in a customer-facing role (customer service, account management, or client support)
• Strong communication and interpersonal skills with a customer-first mindset
• Demonstrated ability to build relationships and understand customer needs
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook)
• Strong organizational and time-management skills with attention to detail
• Ability to manage multiple priorities in a fast-paced, team-oriented environment
• Exposure to working in a manufacturing or automotive environment
• Interest in technology, data, or the transportation industry

ASSETS:

• Experience working with software, telematics, or technical products
• Background in business, technology, or engineering-related fields
• Experience delivering presentations, training, or product demonstrations

Benefits

• Be a part of a team leading the world’s electrification of mass mobility
• Competitive Wages and comprehensive benefit package with Immediate benefit eligibility
• Paid holidays and vacation
• Registered pension plan with generous company match
• Passionate about creating a better product, a better workplace, and a better world
• Inclusive workplace culture that values and empowers team members.
• On-the-job training in a continuous learning environment (we invested $15.9 million in 2024)
• Advancement opportunities within our family of companies
• We are proudly named one of Manitoba’s Top 25 employers.