Manage and track client files from acquisition to completion, including file intake.
Support day-to-day project management for each practice member, including budgets, timelines, and deliverables.
Coordinate and manage calendars, scheduling appointments for experts.
Handle multiple projects in a fast-paced environment, ensuring deadlines are met.
Work with Practice Leads, experts, and operations staff to streamline administrative processes and anticipate project needs.
Produce and deliver invoices in coordination with practice members, ensuring compliance with procurement agreements and company policy.
Schedule and coordinate travel, site visits, and teleconferences.
Liaise with third-party vendors and contractors to retain services.
Follow up on aging accounts receivables, as assigned.
Coordinate the production and issuance of technical reports.
Manage the main call line and email during business hours, triaging and distributing as required.
Perform general clerical duties, including scanning, filing, and document management.
Perform additional duties as required.
Requirements
A minimum of 1-3 years of experience in an administrative support capacity, preferably in a professional services, corporate, or insurance environment.
Experience in a professional services environment, particularly within a legal office, would be an asset.
Ability to work independently with minimal supervision while managing competing priorities.
Proficiency in Microsoft Office applications (Outlook, Teams, Word, and Excel), with experience coordinating calendars, meetings, and communications across multiple platforms.
Strong business acumen with the ability to anticipate needs, problem-solve, and take initiative.
Experience liaising with senior leadership, external vendors, and key stakeholders in a professional and confident manner.
Post-secondary education would be considered an asset.