As a Senior Architect at Omnidian, you will be the primary technical steward for our CRM ecosystem.
Oversee the technical integrity of the platform.
Lead our Agentforce strategy and architect complex communication workflows.
Collaborate with a blended team of junior and high-skill offshore developers, ensuring that our technical debt remains low and our architectural integrity remains world-class.
Champion the use of AI tools to multiply team velocity and maintain high-quality, refactored codebases.

10+ years of Salesforce Expertise: Extensive experience in high-growth environments managing complex Sales and Service Cloud implementations.
Certification Requirements: Must hold both Salesforce Certified Application Architect and System Architect credentials.
AI-First Mindset: Practical experience deploying Agentforce or building custom AI-integrated tools (e.g., using LLMs for workflow augmentation).
Communications Mastery: Deep experience with Omni-Channel and telephony platforms (Service Cloud Voice/Amazon Connect).
Enterprise Integration: Expert-level knowledge of Pub/Sub API, Platform Events, and middleware patterns for connecting Salesforce to internal first-party applications.
DevOps Discipline: Proven success managing release cycles using enterprise-grade tools like Copado or Gearset.

100% of health insurance monthly premiums for employees, and 50% for dependents.
Performance Bonus: Because exceptional work deserves exceptional rewards.
Equity Stake: Join us in shaping the future and be rewarded for your dedication with stock options.
Continuous Growth: Up to $500 annual learning reimbursement because investing in your development is investing in our success.
12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year.
Four-week paid sabbatical leave after four years.
Vibrant office space in the historic and beautiful Smith Tower, in the heart of Pioneer Square for those in Seattle area.
Company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture.

Senior Architect, CRM

Key skills