Responsible for upselling in key strategic accounts working in conjunction with Business Managers.
Act as a lead in providing education on all aspects on two or more technologies or one highly specialized technology of assigned device(s), device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants including full certification for independent case support for field clinical specialists.
Educate and train physicians, hospital personnel and hospital staff on all aspects of technical matters related to investigational products and procedures including imaging through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs on two or more technologies or one highly specialized technology.
Develop and improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP.
Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOP.
Fully monitor clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with cross-functional teams (e.g., sales).
Other incidental duties.
Requirements
Bachelor's Degree or equivalent in a related field (Clinical, Imaging, Cardiology, Nursing,...).
Training experience in clinical / technical environment.
Minimum of 5 years of previous related medical device and/or clinical experience required, with preference Mitral therapies.
Proven expertise in MS Office Suite.
Excellent written and verbal communication skills in French and English, any other European language is a plus.
Presentation and interpersonal relationship skills including negotiating and relationship management skills.
Excellent problem-solving and critical thinking skills.
Availability to travel extensively within the European Geography (up to 70% of the time).
Full knowledge and understanding of cardiovascular science and cardiovascular anatomy, pathology and physiology including the applications and “language” of the market and Edwards Lifesciences.
Full understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting.
Ability to manage confidential information with discretion.
Imaging analysis software skills (e.g. 3Mensio, TomTec, Vitrea, Circle VI, etc.) are preferred, but not required.
Benefits
Competitive Compensation and Benefits package
Flexible working hours, remote working
Profit sharing
Risk Life Insurance
Comprehensive Medical plan (including online access to healthcare)
Service Awards
Works Council social and cultural activities
Enhanced Leave Benefits
Employee Stock Purchase Program
Employee Assistance Program
Comprehensive Wellness Program including onsite gym, Fitness, Pilates, massages, fresh fruit in the office, healthy lifestyle workshops, educational events, charity activities and much more.