Provide senior leadership and oversight across all assigned locations, ensuring safe, efficient, and consistent service delivery
Set clear expectations for operational standards while supporting site teams with hands-on leadership and coaching
Conduct regular site visits, audits, and performance reviews to ensure contract compliance and service consistency
Ensure full adherence to all Aramark programs, policies, and operating standards
Ensure compliance with food safety and sanitation programs, health and safety requirements, purchasing standards, and brand standards
Hold site leaders accountable for accurate execution of Aramark systems, reporting, and controls
Identify gaps in compliance or execution and implement corrective action plans as required
Serve as a senior point of contact for key clients, building trust through responsiveness, consistency, and results
Support and lead CBRs, QBRs, audits, and renewal discussions
Proactively identify risks, opportunities, and service enhancements to strengthen client relationships and retention
Own financial performance across the portfolio, including revenue growth, labour management, food cost control, and contribution targets
Review and analyze financial statements, forecasts, and variance reports and ensure timely corrective actions
Partner with Finance and site leaders to ensure disciplined financial execution and sustainable results
Lead, coach, and develop a multi-site management team, building bench strength and succession plans
Ensure consistent performance management, engagement, and accountability across all locations
Support talent development and internal promotion through structured coaching and feedback
Champion a safety-first culture across all sites
Ensure compliance with all client, provincial, and Aramark safety standards and reporting requirements
Address incidents, risks, and audit findings promptly and effectively
Act as a delegate for the District Manager when required
Support mobilizations, renovations, and operational transitions
Contribute to district initiatives related to growth, compliance, people development, and operational excellence
Requirements
Post-secondary education in Hospitality Management, Business Administration, or a related field (preferred)
Five or more years of senior management experience in food service, hospitality, or multi-site operations
Proven experience managing multiple locations/services and leading large, diverse teams
Strong financial acumen with experience managing P&Ls and complex operating environments
Demonstrated ability to enforce standards while maintaining positive, productive relationships
Advanced food safety certification or ability to obtain
Strong computer literacy including Excel, PowerPoint, and Word
Valid driver’s license and ability to travel locally and seasonally
Benefits
Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings faster.
Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
Enjoy discounts on everyday products and services to make life more affordable.
Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
Clear career path planning and development opportunities tailored to your skills and aspirations.
We are deeply committed to providing a safe, healthy, and positive work environment for all.