Regional Sales Manager

Role Overview

• Evaluates and hires territory managers and trains them on meeting customer needs and understanding company products and sales methods.
• Works with territory managers in their territories to develop their skills in making sales presentations by providing immediate feedback.
• Provide suggestions and direction for changes in activity to improve productivity.
• Answer questions about product or sales problems and policy areas that may be perceived as unclear.
• Provide information about changes in products or pricing.
• Assist TMs to plan and manage their own work in ways consistent with effective time management principles.
• Handles questions from TMs and clients about pricing, defective products, or product replacement.
• Reports on the individual progress of TMs in achieving their individual and corporate sales goals.
• Develops marketing strategies and assists TMs to understand and implement these strategies in working with existing and potential customers.
• Reviews individual and regional reports and uses these reports to monitor performance in achieving sales volume and profitability goals.
• Provides coordination and feedback to manufacturing, marketing and other departments to resolve problems about product quality or company processes.
• Prepares performance and sales reports for management and sales representatives.
• Monitors customer satisfaction with Merit products and shares information with sales staff and other departments to identify opportunities to improve products, resolve or prevent the recurrence of problems, and increase overall customer satisfaction.
• Monitors product competition and market share and uses this information in evaluating overall sales performance.

Requirements

• Education equivalent to a Bachelors Degree in Business, with extensive course work in marketing.
• A minimum of four years’ experience as a sales manager overseeing a successful sales force, preferably in the medical device industry.
• Excellent understanding of sales techniques and customer service principles and the ability to assist others in applying these principles.
• Ability to evaluate sales presentation effectiveness, especially as it relates to building rapport and customer confidence, and to assist TMs to improve their presentations to communicate more effectively with customers.
• A thorough understanding of management principles and the ability to select, develop, and manage a sales team.
• Ability to understand the factors that affect long-term profitability and to work effectively with others in a team setting to optimize those factors in the sale of medical products.
• Willingness to work long hours and travel frequently to meet customer's needs.
• Demonstrated knowledge of the medical devices business and the ability to work with manufacturing and marketing staff to make improvements in products and methods.
• Tactfulness and skill in working with a broad variety of individuals in an international environment, and the ability to earn their trust and support in working toward mutual goals.
• Excellent record keeping and reporting skills, including the ability to communicate key highlights orally and in writing.
• Demonstrated computer skills preferably spreadsheets, database and other applicable software programs.

Benefits

• flexible working hours
• competitive salaries
• learning opportunities
• internships