Key skills
AICRMCommunicationSales
About this role
Role Overview
- Lead Generation (System-Driven): Learn and effectively use broadband.cai-sol.com to identify qualified leads
- Validate and enhance leads using Google and online research
- Outbound Sales & Customer Engagement: Conduct cold calls, emails, and LinkedIn outreach
- Use a consultative sales approach to understand customer needs and present the right solution
- Product Sales: Promote and position: Dedicated Fiber Internet (DFI), Secure Dedicated Fiber (SDFI), Enterprise Internet (EI), Wireless Internet & Spectrum services (business + residential)
- Customer Experience: Build rapport through active listening, professionalism, and clear communication
- Ensure a smooth and positive experience from first contact to meeting hand-off
- Meeting Setup & Pipeline Management: Qualify prospects and schedule meetings for the U.S. sales team
- Maintain accurate updates in Harvest CRM
- Reporting: Submit daily activity logs and weekly performance summaries
Requirements
- 1–3+ years in outbound sales / SDR / call center roles
- Strong customer handling and communication skills
- Proven ability in cold calling and objection handling
- Ability to quickly learn internal systems and workflows
- Experience with LinkedIn outreach and Google-based research
- Comfortable using AI tools for productivity
- Neutral English accent preferred
- Ability to work U.S. business hours
Benefits
- WFH Setup
- Full government-mandated benefits: SSS, PhilHealth, and Pag-IBIG
- Night differential pay and holiday compensation.
- 13th-month pay bonus
- Free HMO coverage with one dependent upon regularization
- Paid leave entitlements
- Performance Incentives
- Quarterly incentives for perfect attendance
- Company-sponsored events, including team building and employee engagement programs
- Awards and recognition programs to celebrate exceptional performance