Identify, prioritise and secure new business opportunities with Regional Accounts, Regional builders’ merchants, Hardware chains, Trade-focused retailers
Build and convert a robust new business pipeline aligned to growth objectives
Own and manage relationships with national and key multi-site customers
Develop and execute account strategies and joint business plans
Lead commercial negotiations covering terms, promotions, ranging and activation
Deliver agreed sales, margin, distribution and growth targets
Ensure strong execution of national agreements through regional, branch and counter-level activity
Act as a channel knowledge partner for Construction, Hardware and DIY
Provide guidance and insight to other sales team members to support channel growth
Share best practice, customer insight and competitive intelligence to inform wider commercial decision-making
Operate with a strong bias toward action, pace and delivery
Balance strategic planning with hands-on execution in a demanding, fast-moving environment
Work cross-functionally with marketing, supply chain and operations to ensure customer commitments are met

Proven experience in a Account Management or Senior Key Account Manager role
Strong background in construction, builders’ merchants, hardware or DIY retail
Demonstrated ability to manage complex, multi-site accounts
Strong commercial acumen with experience negotiating and delivering customer agreements
Track record of new business development alongside account management
Comfortable operating in a high-growth, high-pressure environment
Highly organised, self-directed and delivery-focused
Full UK driving licence
Greater than 8 years’ experience

Business Development Manager – Construction & DIY

Key skills