Lead the launch of CHEP’s new parcels distribution solution, supporting early customers through onboarding and stabilisation.
Act as the coordination point across Digital, Operations, Asset Management, Planning and Commercial teams during the early phase.
Build trusted relationships with parcel distribution and e-commerce customers, ensuring their needs shape how the solution performs.
Surface risks, resolve issues and improve processes to strengthen delivery, recovery and operational performance.
Bring customer insights back into the business to influence product and solution evolution and internal readiness.
As the solution matures, identify opportunities and engage new targeted customers to grow adoption within the channel.

A completed Tertiary Qualification in Business, Logistics, Supply Chain, Commerce or a related field is advantageous.
Proven experience in e‑commerce, parcels logistics or supply chain innovation, with the confidence to operate in an early‑stage, evolving environment.
Strong commercial acumen and the ability to interpret numbers, customer behaviour and operational signals to guide decisions.
Well‑developed stakeholder engagement and communication skills, enabling you to work across Digital, Operations, Planning, Asset Management and Customer teams with ease.
Demonstrated customer savviness – you listen, understand operational realities, and translate insights into practical improvements.
Solid project or program management capability, with the ability to manage multiple workstreams and maintain momentum.
A balanced mindset of business management + business development, with the aptitude to shift focus as the channel matures.
A self‑starter who is comfortable shaping a model that isn’t fully formed, and who brings creativity, problem‑solving and sound judgement to daily decisions.

Work for an accredited Top Employer in Australia
Flexible working environment
Paid volunteer leave for those who wish to volunteer their services to a community organisation
Reward and Recognition Program to celebrate outstanding achievements of our people through a number of different delivery methods
Employee discounts with a range of partners
Up to 14 weeks of paid parental leave for primary care givers and 2 weeks of paid parental leave for secondary care givers
Unparalleled opportunities to advance and accelerate your career
Attractive options to purchase Brambles shares

Channel Development Manager

Key skills