Directs and grows a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing and responsible financial management.
Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements.
Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies.
Provides leadership, guidance and coaching for all direct reports to maintain an engaged and productive workforce.
Ensures the provision of outstanding patient care whilst maintaining compliance with all applicable regulatory and company requirements and standards.
Regularly interacts with executives and/or major customers.
Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources.
Responsible for profit and loss management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators.
Collaborates with pertinent division management to develop and implement a regional marketing plan to support regional growth and profitability including facility startups.

Advanced degree strongly preferred (MBA, MHA, MPH or related discipline)
Lean Six Sigma or equivalent process improvement certification preferred
Strong healthcare operations leadership experience required, with a proven ability to lead large-scale, multi-site environments
Experience within complex health systems or integrated care settings strongly preferred
15+ years’ experience.
5+ years’ experience internal senior management level role (e.g., Vice President); or 5+ years’ external experience in a senior management level role.
Demonstrated experience managing one or more departments.
Strong management skills with the ability to lead cohesive and productive teams.
Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact.
Excellent oral and written communication skills.
Demonstrated leadership and management competencies and skills including excellent financial competence, operational excellence, exceptional communication and customer service skills.
Demonstrated practice of continuous quality improvement and relationship development.
Results oriented.
Excellent skills for team building, motivating employees, performance management and decision making.

Regional Vice President – Clinical Operations

Key skills