Manager – Resilience & BCM, Digital & Cyber

Role Overview

• Creating the digital and technology vision and conceptual architectures for the clients
• Carry out benchmarking analysis of the present business and technology ecosystem of Utilities with market leading Utilities
• Understand the present business and technology state of Utilities across the value chain and carry out analysis based on voice of business / employee to identify the gaps and recommend envisioned future state
• Engaging senior stakeholders and leading sessions to solicit requirements for understanding and designing technical solutions, identifying integration touchpoints, data flow diagrams, designing application data models etc.
• Understand digital transformation strategy & roadmap for clients with business knowledge in the Utilities sector
• Carry out business process study, understanding business problems, root cause analysis, process consultation and improvement possibility identification
• Technology consulting, identifying automation possibilities, suggesting potential solutions for business needs or problems
• Work on architecture due diligence, cloud implementation, legacy architecture modernization
• Provide technology solutions for business-critical applications and creating proposals for projects, cloud computing, information management, automations, application development & maintenance
• Carry out cost analysis and prioritisation of different initiatives for the Utilities and prepare roadmap to achieve the same
• Well versed with identifying the total cost of ownership of any digital solutions for the client
• Client management & onsite coordinator for complex digital transformation projects
• Technology due diligence to analyse current technologies used by the clients and determine ways to improve
• Prepare and evaluate key project requirement specific documents such as
• business requirement document, functional requirement document & system requirement specifications.

Requirements

• Bachelor’s degree in IT / Business / Engineering and equivalent
• Master’s degree in IT / Business / Engineering and equivalent (Preferred)
• 6-9 years of relevant experience in the IT and digital transformation domain with over 4 years in Utilities Technology
• Understanding of Utilities ecosystem of different user personas and journeys
• Prior experience of working and good understanding of Key Utilities technology solutions and their modules such as – Billing Systems, GIS, Asset Management System (EAM), ERP, Field Workforce Management, CRM, IT/OT Integration, etc.
• Prior experience of working and good understanding of Smart Metering and Smart Grids
• Prior experience of working across the Utilities value chain
• Understanding of emerging technologies and their use cases in the Utilities ecosystem such as
• Artificial Intelligence, RPA, IOT and others
• Good understanding of different architecture and patterns to design & architect Utilities technology solutions
• Strong data analysis and data storytelling skill set
• Previous experience in digital transformation and Utilities technology engagements in the region
• Familiar with Azure, AWS, Oracle, IBM and SAP platforms
• TOGAF certification is an added advantage
• Organised, structured and analytical approach to problem solving
• Proactive mind-set in dealing with challenges in a customer-driven environment
• Good written and verbal communication skills, comfortable in dealing with senior stakeholders
• Ability to develop and sustain effective working relationships both virtually and physically
• Able to work flexibly and to tight deadlines
• High level of commitment, energy and enthusiasm.

Tech Stack

• AWS
• Azure
• Cloud
• ERP
• IoT
• Oracle
• RPA

Benefits

• Competitive pay
• Comprehensive benefits
• Continuous learning
• Digital upskilling
• Collaborative environment