Clinical Programs Senior Manager

Role Overview

• Support Infection Prevention Director with projects, including managing processes, driving the right set of analyses, and presenting the conclusions to leadership
• Build strong relationships with internal partners (Infection Prevention, Operations, Risk, Clinical Support, IT, etc.) and external vendors
• Full life cycle of process development: define gaps between current state and optimal state, determine needs to overcome gap, and execute to achieve optimal state
• Create and manages individual work plan and contributes to overall project plan
• Develop and improve credible and pragmatic analytical approaches and frameworks; uses continuous improvement tools when appropriate
• Manages and drives strategic and operational initiatives in collaboration with cross-functional teams of clinical, operational, and senior business leadership
• Develops and communicates project scope, timeline, plan, and resource requirements
• Creates, implements, and drives adoption of processes and solutions to further clinical and business outcomes
• Oversees and manages Analyst, Clinical Operations project portfolio; provides coaching and project sponsorship, removes barriers as necessary
• Successfully manages relationships with leaders and clinical teammates at all levels, and influences diverse group of stakeholders through effective communication and strong interpersonal skills
• Communicates project status updates and needs to senior leadership; prepares, reports, and manages against targets/goals including scope, schedule, metrics, and revenue
• Supports divisional leadership in managing goal tracking, scorecards, project portfolio management, business reviews, and supporting projects
• Oversees division-wide growth initiatives
• Draws upon continuous improvement tools to structure and incubate improvement opportunities

Requirements

• Bachelor’s Degree required, MBA or graduate degree in a healthcare related preferred
• At least 4 years of experience in a strategic or operational leadership role required
• Prior experience in healthcare services and/or working with payors, physician networks, preventive care models, and/or integrated care models preferred
• Advanced proficiency in MS Word, Excel, PowerPoint required
• At least 2 years of project management experience required.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.