CEO Calendar & Schedule Management: Proactively update the CEO’s calendar, confirm appointments, and resolve conflicts before escalation. Ensure daily schedule supports executive priorities.
Meeting Coordination & Briefing: Prepare agendas, meeting materials, and post-meeting summaries. Ensure executives enter meetings ready to act, not review raw data.
Professional Correspondence & Reporting: Draft, review, and manage emails, internal communications, and operational reports. Flag sensitive or high-impact items for CEO attention.
Department & Stakeholder Liaison: Act as the virtual point-of-contact between CEO and department heads. Follow up on delegated tasks to ensure deadlines are met without repeated reminders.
Operational Oversight & Documentation: Maintain digital files (Dropbox, Google Docs), track KPIs, monitor progress on initiatives, and ensure all critical information is accurate and accessible.
Project & Special Initiative Support: Assist with onboarding, document organization, and special projects, identifying gaps and proactively suggesting improvements.
Client & Process Administration: Support client management processes, track automation workflows in GoHighLevel, and manage related administrative tasks.
Requirements
Experience: Minimum 3 years supporting senior executives or business owners.
Software Expertise: Must be highly proficient with GoHighLevel. Also skilled in Google Workspace, Telegram, Microsoft Office, Dropbox, and email/video platforms (Zoom, WhatsApp).
Independence & Judgment: Able to make decisions, prioritize tasks, and handle escalations without constant oversight.
Communication: Exceptional written and verbal skills; able to synthesize information clearly for the CEO.
Professionalism: Maintain discretion, accountability, and high-level confidentiality at all times.