Key skills
Risk Management
About this role
Role Overview
- Manage online referrals with prompt response times
- Provide short-term, solution-focused counselling (3-12 sessions)
- Connect with diverse clients facing varied workplace and personal challenges
- Maintain comprehensive case documentation and feedback
- Collaborate with our Provider Services team on risk management
Requirements
- Accreditation: IACP, PSI, ICP, APCP, IAHIP or equivalent
- Alternative: Diploma-level qualification + 3 years post-qualification experience + 450+ counselling hours
- Approach: Experience in short-term, solution-focused therapeutic models
- Supervision: Regular professional clinical supervision arrangements should be in place
- Insurance: Professional indemnity (minimum €1,000,000)
Benefits
- Comprehensive Support
- Thorough induction training with dedicated Team Managers
- Professional Growth
- Diverse case exposure and enhanced short-term counselling expertise
- Flexibility
- Full control over referral acceptance and scheduling
- Technology
- Access to our intuitive Provider Hub platform
- Community
- Strong peer relationships and ongoing management support
- Development
- Regular audit feedback and free CPD Learning Line events
- Insights
- Customer satisfaction data to inform your practice