Group Manager, Logistics

Role Overview

• Manages the overall financial, operational and employee aspects of multiple accounts
• Responsible for the profitable retention and growth of business within his/her span of control (multiple accounts)
• Ensures that financial, employee, safety and customer satisfaction goals are met
• Goal setting, skills assessment, IDPs, career development, performance evaluation, on-going employee feedback
• Disciplinary actions, Warning Documentation (performance/disciplinary reviews)
• Performance Improvement Plans for CLS
• Identify situations that needs to be elevated to the director
• Developing direct and indirect reports
• Relevant HR Skills Training information
• Providing on-going employee feedback
• Conducting quality and effective selection of qualified personnel
• Maintaining corrective staffing levels to avoid unnecessary use of outside labor
• Creating location processes and maintaining SCLM
• Cross-training of CLS and CLC
• Customer satisfaction/problem resolution
• Review of KPI tracking and improvement
• Ensure that all staff is trained in Transportation/Distribution Management
• Improve employee retention
• Reduce number of accidents against previous year
• Ensure that unnecessary overtime is reviewed and reduced
• Collision/Team Safety Reporting follow up with LM
• Supervisor First Report of Injury reporting follow up with LM
• Recommend location process initiation and/or improvement and assign responsibility to CLC/CLS
• Conduct on-going self-audits of location processes and individual accountabilities
• SOX invoice reconciliation to FFM designee (if highest level at account)
• SOX revenue recognition preparation FFM designee (if highest level at account)
• Invoice to customer
• Performs other duties as assigned

Requirements

• Bachelor's degree in business, logistics, supply chain or an additional two (2) years of relevant work experience required
• Master's degree in related field preferred
• Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• Five (5) years or more managing, leading and developing direct reports preferred
• Five (5) years or more managing large multi-level teams required
• Three (3) years or more demonstrated experience in developing and implementing complete logistics solutions and project management skills required
• Three (3) years or more prior experience in leading teams in a LEAN work environment preferred
• Three (3) years or more Profit & Loss responsibility preferred
• One (1) year or more customer interaction required
• One (1) year or more managing customer KPIs required
• Some sales experience preferred
• Some multi-client experience preferred
• Knowledge of truck brokerage advanced preferred
• RD/Logistics/Transportation industry advanced required
• Ryder Safety Programs advanced required
• Ryder Financial Reporting and accounting procedures (Walker) intermediate required
• Basic PC skills (Microsoft Office) intermediate required
• RD2000 computer system advanced required
• Ryder products & services advanced required
• Ryder sales process advanced required
• Ryder pricing models advanced required

Benefits

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave