Metal-Package Process Support Engineer

Role Overview

• Provide on-site technical support including system installation, diagnostics, service, and repair of complex semiconductor equipment
• Support customer manufacturing operations by developing and optimizing Metal-Package processes
• Focus on Electro Plating and PVD process support, troubleshooting, and process improvement
• Design and execute process experiments and DOE, analyze data using statistical methods, and prepare clear technical reports
• Diagnose and resolve complex process and system issues through structured root cause analysis
• Collaborate closely with customers and internal stakeholders to achieve technical and operational goals
• Apply best practices and existing solutions to deliver practical, innovative process solutions
• Act as a technical resource for junior engineers and support small projects as needed

Requirements

• Bachelor’s degree in Materials Science, Chemistry, Electrical/Electronics Engineering, Semiconductor Engineering, or a related field
• 3–7 years of experience in a semiconductor fab or semiconductor equipment environment
• Strong communication and interpersonal skills for customer-facing technical support
• Proficiency in English for technical communication

Benefits

• A supportive work culture that encourages learning and career growth
• Programs and support for personal and professional growth