Lead the onboarding journey for all new EV Experts, ensuring they are supported, skilled and ready to hit the ground running.
Deliver training on our sales methodology, product knowledge and our core mission.
Monitor speed-to-competency, identifying gaps early and providing the "over the shoulder" coaching needed to get new starters to target quickly.
Conduct regular L&D sessions for the sales teams to improve their soft and sales skills.
Act as a champion of our sales methodology, proactively spotting methodology gaps and refining training materials to improve customer experience.
Collaborate with Sales Managers to identify team-specific performance trends and create tailored workshops to address them.
Design and iterate training propositions and materials that align with OEV and the sales team.
Maintain the department training roadmap, ensuring all of our levelling up skills are accessible to those looking to progress.
Use data and insights from CSAT and Trustpilot scores to guide training focus and improve overall customer experience.
Embed OEV culture and values into all training programs, ensuring a culture of "Customer Love" is instilled from day one.
Ensure regulatory compliance, training teams to maintain a compliance score in line with FCA guidelines.
Help embed a "Be Brave" mindset, encouraging EV Experts to experiment with new approaches and share successful outcomes.

Proven Sales Training Experience: A track record of delivering impactful training in a fast-paced, phone-based sales environment.
Methodology Expert: Deep understanding of structured sales methodologies and the ability to coach others on them.
Exceptional Delivery: A dynamic and engaging presentation style with the ability to adapt to different learning types and personalities.
Analytical Thinking: The ability to use qualitative and quantitative data to identify training needs and measure the impact of your sessions.
Passion for Sustainability: A genuine interest in Electric Vehicles and a drive to help people embrace green energy.
Self-Starter Attitude: The ability to think independently, manage your own time, and get things done ahead of schedule.

💰 Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus
what's more important to us is finding the right octofit!
🎉 Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! 🎁 Visit our perks hub
Octopus Employee Benefits
🏆 Octopus Electric Vehicles, part of the Octopus Energy Group, won the Sunday Times best company to work for in 2024. We were named 6th out of the top 100 start-ups to work for by Tempo in 2025 and on Glassdoor we were voted 50 best places to work in 2022. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership

Sales Trainer

Key skills