Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value
Owns and maintains a prioritized work backlog for one or more Agile teams
Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program
Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed
Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle
Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps
Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area
Partners with change partners and key stakeholders to assist with preparing the business for the change and provides tactics and metrics for benefits, adoption, and risk
Leverages existing change management routines, as needed
Executes robust test plan (user acceptance testing, production validation)
Demonstrates proficient knowledge in multiple business or system domains and capable of contributing to agile team at the project level
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Requirements
Bachelor’s degree: OR 4 additional years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
4 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line
Proficient knowledge of Microsoft Office products, applicable databases and product management tools
Proficient experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements
Proficient understanding of Process Engineering methodologies and Change Management practices
Experience working independently to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance
Analytical and problem-solving skills with demonstrated ability to identify, analyze issues and prioritize solutions/decisions.
Benefits
comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours