Sales and Customer Service Intern

Role Overview

• Provide qualified support services for assigned customer group and sales organization, at all stages of the order attainment and fulfillment process.
• Implement and align the service standards agreed (concerning e.g. quotation and contract management, price list management, master data management, etc.).
• Develop and implement internal interfaces to ensure efficient end-to-end processes.
• Analyze customer inquiries and complaints and coordinate with involved departments to realize corrective actions.
• Identify optimization areas, and implement respective projects, potentially involving stakeholders from sales, logistics and supplier.
• Provide advice to accountable stakeholder in the sales organization or with the supplier organization.

Requirements

• Undergraduate Degree in Business Administration, Engineering
• 3 to 5 years of experience

Benefits

• Exciting assignments and outstanding development opportunities