Head of Business Development and Retention

Role Overview

• The primary focus will be on maximizing the company's profitability and driving revenue growth.
• Drive growth opportunities for OMART with a high level of commercial, technical/operational and market understanding.
• Identify business opportunities aligned to the core business model.
• Develop new growth streams and stay ahead of market trends.
• Lead the execution of OMART’s business retention strategy.
• Set and achieve new business growth targets.
• Execute short and long-term strategic plans for clients to drive revenue growth.
• Understand and articulate how OMART will drive commercial value to clients.
• Follow global industry and local market trends to bring insight and value OMART clients.
• Identify, size, pitch for, and close new business opportunities.
• Build and ensure effective management of the new business pipeline.
• Foster client-centric collaboration across OMART to ensure effective delivery to clients.
• Develop and maintain an understanding and working relationships with all stakeholders in our partnerships.
• Identify and maintain regular contact with key business influencers with all our key partners.
• Work with clients on ways to maximize profitability by offering advice on the development of target markets, product development, analytics and relevant best practice.
• Act as the voice of the client within OMART.
• Ensure the highest quality service and after sales care so that client requirements are fully satisfied.
• Drive delivery of solutions to clients to ensure OMART meets/exceeds expectations.
• Responsible for achieving or exceeding client satisfaction net promoter scores.
• Ensure adherence to contractual, regulatory and compliance requirements.
• Enhance and assist in the development of our Client Engagement capabilities.

Requirements

• Relevant Degree
• Post Graduate degree preferred
• Minimum of 10 -15 years’ experience in the insurance industry
• Strong ability to break down client needs in a simplistic fashion to internal stakeholders
• Demonstrate ability to lead and motivate cross-functional teams, driving them to achieve revenue goals effectively.
• Strong strategic thinking and the ability to envision long-term revenue growth opportunities.
• Proven track record in sales and marketing leadership, with a focus on generating revenue through effective strategies.
• Excellent verbal and written communication skills with the ability to present ideas strategies effectively to stakeholders at all levels.
• Demonstrated ability to adapt to changing market dynamics and respond to challenges promptly.
• Exceptional interpersonal skills to establish and maintain strong relationships with clients, partners and internal teams.

Benefits

• Health insurance
• Retirement plans
• Professional development opportunities