Build, enhance, and maintain Power BI dashboards, scorecards, and automated reporting
Use Power Automate and automation tools to streamline manual reporting processes
Partner with stakeholders to understand business objectives, processes, and information needs
Analyze operational, financial, customer, and workflow data to identify trends and risks
Support measurement of Operational Excellence initiative outcomes by tracking KPIs for productivity, quality, turnaround time, customer satisfaction, and cost-to-serve
Assist in developing forecasts, capacity models, and trend analyses
Monitor SLAs and provide early indicators of performance risk
Create executive-ready insights to summarize risks, trends, and recommendations
Support reporting intake process to capture, categorize, and prioritize requests
Contribute to reporting governance including definitions, naming conventions, and version control.

Bachelor’s degree required (Business, Analytics, Information Systems, or related field preferred)
5+ years in reporting, analytics, business intelligence, or operational analysis
Strong Power BI, Power Automate and Excel skills
AI analytics is a plus
Relevant BI or analytics certifications (Power BI, Tableau, SQL, or similar) preferred
Experience building dashboards (Power BI preferred) and automated reporting
Strong analytical skills and ability to translate business questions into insights
Experience with process improvement and measurement frameworks
Excellent written and verbal communication skills, including executive-ready insights.

Business Analyst, Report Management, Power BI

Key skills