To assist in providing regular feedback to management and claims underwriters.
Contribute to the strategy of the London Markets and RE Claims Team and ensure its successful delivery.
Help maintain strong relationships across the business.
Provide professional, efficient and effective operational support to the claims teams, whilst ensuring that core operational tasks are completed within given SLA’s.
Drive and support process improvement and business change; supporting project teams by being a source of information/expertise, gathering further information where required and drive the adoption of new initiatives amongst the claims operations teams.
Support the overall Operations division in their goal to deliver high operational standards by developing a good understanding of claims and the operational processes in place that support them.
Requirements
A school leaver educated to at least A Levels with grades achieved of A*-C
Excellent people skills
Demonstrable communication skills both oral and written
An ability to work well within a team
A thirst for knowledge and an enthusiasm to learn new skills
An ability to use own initiative and the confidence to ask questions
Ability to question the norm and seek ‘a better way’
Good mathematical skills and report writing capability