Customer Audit and Risk Analyst

Role Overview

• Perform client due diligence and KYC screening on existing customers for the various business units
• Guide internal business units in gathering updated KYC packages and audit requests
• Review and process watch list filtering and negative news alerts that are generated as part of customer updates and audits
• Actively participate and contribute to projects and other assigned tasks
• Work with different teams including business units leaders, surveillance, compliance, and technology.
• Conducts research via online tools to reverify entity and beneficial owners.
• Identify potential KYC concerns and escalate to more senior team members or the Manager during the review process
• Responsible for the KYC processing of clients forms and maintaining reference databases with completed records and information.
• Conduct KYC due diligence searches and perform reviews for existing customers of Zero Hash and its affiliates.
• Conduct audits of partner customers and shared end customers, including for potential indication of inconsistencies or other concerns.
• Respond to requests for information regarding appropriate KYC documentation.
• Identify potential areas for improved processing and automation of manual processes wherever possible.
• Escalating to management on clients identified as High Risk or where material adverse information has been identified.
• Accurately update risk assessments of existing clients, resolving issues where appropriate
• Assists in the development and improvement of policies and procedures for the team
• Assist with ad-hoc projects and reviews as needed

Requirements

• College degree with strong academic credentials
• 1-2+ years of AML experience or related FinTech or financial services experience (especially B2B2C)
• Hardworking and driven
• Strong time management skills and ability to execute tasks within tight deadlines
• Strong verbal and written communication skills
• Strong organizational, analytical and communication skills
• Strong interpersonal skills necessary to work effectively with colleagues across regions and business units
• Ability to multi-task effectively maintain attention detail
• Excellent time management and organizational skill
• Crypto experience a plus
• ACAMS or similar certification a plus
• Experience with MSB’s, securities broker-dealers, or commodities futures commission merchants a plus
• Proficiency in Excel, including pivot tables and VLOOKUP’s a plus

Benefits

• Healthcare Insurance: zerohash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only)
• Vision & Dental Insurance (U.S. only)
• Chance to earn equity
• Maternity & Paternity leave (after 6 months)
• WeWork All Access Membership
• WFH Yearly Stipend
• L&D Yearly Stipend (after 6 months)