Respond to requests regarding Canadian benefits, such as group benefits, retirement, EAP, policies, etc.
Assist and educate employees with claim issues, plan provisions and changes
Follow-ups for life insurance payment request
Request premium payments from inactive and retired employees
Support the monthly process for check deposits
Assist in payment and the reconciling of invoices
Review of PPG communications and Summary Plan Descriptions and offer recommendations based on benefits knowledge as well as the overall employee experience
Participate in the review of benefits operational processes and update materials
Participate in the administration of disability files
Assist in the preparation of data relating to the year-end process (taxable benefits)

DEC in a relevant field or a Bachelor Degree in Human Resources or Administration
3 to 5 years of relatable, professional experience
Excellent knowledge of Canadian legislation
Must be bilingual in English and French, including spoken, written and reading
Excellent knowledge of Microsoft Suite, in particular Excel;
Knowledge of Human Resources software or CRM familiarity would be an asset
Very sound sense of organization, judgment, autonomy, initiative and attention to detail
Strong communication skills with the capacity to maintain confidentiality

Benefits Partner – Avantages sociaux

Key skills