Maintain ability to perform any/all tasks within the plasma center
Fulfill the role of production employees and supervise donor flow
Learn and maintain compliance with all state and federal regulations, FDA-approved Standard Operating Procedure Manual, OSHA, CLIA, cGMP, and internal procedures
Supervise donor selection, plasma collection and manufacturing records to maintain the highest production standards
Attend required training sessions and staff meetings
Ensure accurate documentation of necessary records
Maintain facility in neat and clean condition and equipment in good working order
Submit timely and accurate reports as required
Assist in control of center donor funds
Assist in training of new and current employees
Maintain communication with service areas for accurate documentation and quality
Build rapport with donors for overall customer satisfaction
Report unsafe situations or conditions to leads or managers
May be trained to repair plasma center equipment
Assist Center Manager in pursuit of company objectives

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience with performing phlebotomy, donor processing, and plasma processing duties with demonstrated proficiency to handle difficult situations.

Operations Supervisor

Key skills